Frequently Asked Questions

What are the known allergens in your food offers?

The Lemon, herb, garlic marinade contains sulphites in the lemon juice. If you have specific allergen concerns, please contact us and we can provide detailed ingredient information.

Can I cook the chicken from frozen?

It is highly recommended that you thaw your chicken first and then cook. Cooking from frozen will add an addition 2-3 hours of cook time. 

Chickens will take about 24 hours to thaw (or approximately 8 hours/pound).

What size chicken is best for me?

We offer three chicken sizing options: Halfs (~2.5lbs), between  3-4lbs and 4-5lbs. While not exact, here's some good rules of thumb for considering what will work for you.

Half Chickens (~2.5lbs)
- Ideal for smaller groups up to about 2 people. Each half contains a leg, thigh, and breast.
- A quick weeknight meal. These small halves will thaw and cook quickly.

3-4 lbs
- Ideal for groups of about four people (little left overs)
- Great for small couples, singles and couples, especially if you like left overs

4-5lbs
- Ideal for larger groups, up to about 6 people
- Great meal prep options, or if you like left overs

Where do you source your chickens from?

Our chickens are sourced exclusively from the High River Hutterite Colony and are certified hormone and antibiotic free. 

Are the chickens ready to cook?

Yes! All our chickens are fully prepared, marinated or seasoned, and ready to cook. Just take them out of the package and cook according to your preferred method (grill, or bake).

Do you deliver?

Yes!  All orders over $150 include free delivery to the Calgary area. We also offer free pick up on Thursdays. Order pick up details are shared at the time of purchase if you wish to pick up your order.

For rush or immediate orders under $150, it's a flat $50 charge.

Got a Specific Question?

Don't see the question or answer you're looking for? We'd love to hear from you. Please drop us a line at hello@flattenedhen.com